Annual report, OSU library

              Annual Report 2010 Oklahoma State University
Library
Success Starts Here
2 3
Friends of the OSU Library
Board of Directors 2010
Table of Contents
L.E. “Dean” Stringer
President
Oklahoma City
Linda Anthony
Vice President
Stillwater
Courtney Baugher
Member-at-Large
Ponca City
Carol Headrick
Member-at-Large
Stillwater
Peggy Helmerich
Member-at-Large
Tulsa
Biff Horrocks
Member-at-Large
Stillwater
Kathryn Williams
Member-at-Large
Coyle
Sheila Grant Johnson
Dean of Libraries
Bonnie Ann Cain-Wood
Secretary-Treasurer
Jane Clark
Ponca City
Patrick Cobb
Tulsa
Lisa Fain
Stillwater
Mary Alice Foster
Stillwater
Beverly Golden
Tulsa
Anne Greenwood
Stillwater
Cheryl Hamilton
Oklahoma City
Ann Hargis
Stillwater
Adeanya Hunt
Oklahoma City
Marvin Keener
Stillwater
Paul Lambert
Oklahoma City
Teresa Miller
Tulsa
Sheila Parr
Tulsa
Susan Raybourn
Oklahoma City
Toni Stone
Stillwater
Brian Upp
Oklahoma City
Kathy Winslow
Tulsa
James B. Wise
Oklahoma City
Lydia Meador
Class of 1942 Scholar
Tyler Merriman
Class of 1942 Scholar
Letter from the Dean.....................................................................4
New Faculty Chair and Professorship Appointments................5
Success in Leadership....................................................................6
Success through Technology........................................................8
Successful Partnerships................................................................10
Recognized for Success..............................................................12
Public Programming....................................................................14
Building for Success......................................................................16
Giving to Success.........................................................................18
Measuring Success.......................................................................20
Success in Scholarship.................................................................22
Green is the New Orange...........................................................24
Honor Roll......................................................................................26
8
14
16
22
4 5
Chair & Professorship Placements
By Marissa Chavez
This year the A&M Board of Re-gents
made three new appointments
to endowed Library faculty positions.
These endowments will further aca-demic
excellence at the OSU Library.
Dean of Libraries Sheila Grant-
Johnson (A) now holds the newly cre-ated
Clerico Family Chair for Library
Excellence. In 2008, John Clerico do-nated
a million dollars to create the
position. Linda and Calvin Anthony
added to the gift, and the total was
matched by Boone Pickens. These
funds will be matched by the state as
well.
Clerico’s desire was to create one of
the top endowments in the nation for
a library dean.
Anne Prestamo (B), associate dean
of libraries, now holds the Claud D.
Kniffin Professor of Library Service
and Education. The Kniffin posi-tion
was established in 2008 with
a gift from David Kniffin to honor
his late father, a long-time member
of the Friends of the OSU Library
Board. David’s gift was matched by
Boone Pickens and will eventually be
matched by the state.
The Kniffin position is designed
to encourage excellence in teaching
and scholarship in the Edmon Low
Library.
Mary Larson (C), professor and
head of the Oklahoma Oral History
Research Program, was appointed to
the Doris Neustadt Professor of Li-brary
Service, formerly held by Dean
Johnson. The Neustadt position was
established in 1991 with a goal to
enhance library collections and ser-vices.
Other Library
Professorships
Puterbaugh Professorship for Li-brary
Service, established in 1991 to
enhance a faculty position, is cur-rently
held by Jennifer Paustenbaugh
(D), associate dean of libraries.
W.P. Wood Professorship for Li-brary
Service, established in 1992, is
held by Vicki Phillips (E), head of the
science and engineering division.
A
B
C
D
E
First Cowgirl and Friends of the OSU Library Board member, Ann Hargis, is just one of many supporters ensuring
the success of the OSU Libraries.
At the OSU Library, we believe
success starts here. Every day, we
deliver the tools, information and ser-vices
to ensure academic and research
success for our students and faculty.
We exist as a resource to expand the
learning potential of students and
citizens of our state and to enhance
the teaching and research capabilities
of our faculty.
In this year’s annual report, we
show some of our success stories. I
hope you enjoy reading about the ac-complishments
of our organization
and its staff, faculty and student em-ployees.
I’m sure you’ve heard about Brand-ing
Success: The Campaign for Okla-homa
State University. This exciting
billion-dollar campaign is transform-ing
OSU, and the Libraries will ben-efit
from this fundraising initiative.
In fiscal year 2010, I was honored to
assume the newly established Clerico
Family Chair for Library Excellence.
This endowment, which was matched
by Boone Pickens, is one of the na-tion’s
largest endowed library dean
chairs. We also secured new scholar-ships
to support and reward our out-standing
student employees (related
story on pages 18-19). In addition,
private donations funded major reno-vations
to the Edmon Low Library,
improving areas serving students (re-lated
stories on pages 16-17).
With declining state funding, the
support of our Friends is needed more
than ever. On behalf of all the stu-dents
who rely on the OSU Libraries,
I thank you for ensuring another suc-cessful
year.
Sheila Grant Johnson,
Dean of Libraries & Clerico Family
Chair for Library Excellence
Letter from the Dean
6 7
Success in Leadership
Each year, thousands of new librarians apply for the American Li-brary
Association’s Emerging Leaders program; only 100 are selected.
This year, the OSU Library’s Hui-Fen Chang was chosen for the class of
2010 and was also selected for sponsorship by the Association of College
and Research Libraries.
This year, Dr. Mary Larson took leadership of the Oklahoma Oral His-tory
Research Program where she will work collaboratively with other
faculty in the Center for Oklahoma Studies. Much of Larson’s past work
in oral history has centered on evolving technologies, including best prac-tices,
ethical concerns and utilization of new media for accessibility. She
has quickly become involved with the Oklahoma historical research com-munity
through publications, presentation and a gubernatorial appoint-ment
to the Oklahoma Historic Records Advisory Board.
Assessment Librarian, Karen Neurohr, has served on the Friends of
Libraries in Oklahoma Board since 2006. FOLIO is a volunteer organiza-tion
that promotes and supports our state’s libraries. This year, in recog-nition
of her outstanding work with the Oklahoma Literary Landmark
program and the FOLIO scholarship program, Karen was named to the
FOLIO Hall of Fame.
Associate Dean Anne Prestamo was recently elected chair of the On-line
Computer Library Center (OCLC) Americas Regional Council (ARC).
Council members act as representatives, giving members a voice on ser-vices
and policies. Prestamo will serve as the inaugural chair of the com-mittee,
which was recently established under new governance guidelines.
In addition to her year term as chair, she will also serve as ARC delegate
to the OCLC Global Council for three years.
VT: Jennifer, you are involved in so
many important endeavors. What
project from the last year are you
most proud of ?
JP: Seeing the documentary Indi-ans,
Outlaws and Angie Debo digitally
remastered so that it can be distrib-uted
free to all Oklahoma public,
academic, school and tribal libraries
beginning in January 2011. This is a
project that has taken years to bring
to fruition, and I’m thrilled that a
new generation of Oklahomans will
have a chance to become acquainted
with, arguably, Oklahoma’s most im-portant
citizen.
VT: What do you think is the most
exciting project on the horizon for
the OSU Library?
JP: The Library has formed part-nerships
with so many interesting and
important organizations. These part-nerships
result in exciting programs,
significant new digital resources, and
gifts of unique materials. For instance,
we’re working on a project assisted by
a family foundation and the Roch-ester
(NY) Public Library to make
available online 25 years of the public
opinion-shaping editorials of jour-nalist
Paul Miller, who was CEO of
Gannett Corporation, first president
of the Associated Press and an alum-nus
of Oklahoma A&M College. The
rapidly changing digital landscape
creates exciting new opportunities to
extend even more of our resources to
the state and to the world.
VT: Why do you think it’s impor-tant
to seek these leadership op-portunities?
JP: Leadership opportunities are
primarily the chance to create change
through collaboration. In addition to
the satisfaction of seeing things ac-complished
that you alone could not
make happen, leadership opportuni-ties
help you build a strong network
of colleagues who can be invaluable
resources for future projects or sound-ing
boards for current activities.
VT: What advice would you give to
young women who are interested
in leadership?
JP: In any organization there are
people who do the work and people
who watch others do the work. Find
a group whose mission and goals fit
with yours and get involved. Be a
worker. People who step up and con-tribute
in a positive way get noticed
and have opportunities for more
significant roles.
by Valerie Trammell
Dr. Jennifer Paustenbaugh is the very picture of an
accomplished woman. In addition to serving as As-sociate
Dean of Libraries for Planning & Assess-ment
and Puterbaugh Professor of Library Service at
the OSU Library, Paustenbaugh serves in numerous
outside leadership positions. She served as chair of
the Oklahoma Commission on the Status of Women
in 2006-2007 and currently serves as Director of the
Women’s Archives at Oklahoma State University. I
spoke with Jennifer to discuss her long history of ser-vice,
leadership and commitment to women.
Snapshot of Success
A leadership portrait of
Dr. Jennifer Paustenbaugh
8 9
Success through Technology
Oral History Goes High Tech
   The Centennial Histories Series is a 25-volume set that documents the first
100 years of OSU history. This comprehensive series includes books dedi-cated
to each college and a variety of other programs and units, including
the library, research, athletics and the alumni assocaition. The OSU Li-brary
has now digitized and made publicly available the entire set. You can
search and view the entire collection at http://centennial.okstate.edu/.
   Dr. Anne Prestamo, Associate Dean of Collection and Technology Servic-es,
was invited to represent OSU as a founding member of the17-mem-ber
Summon Advisory Board. Summon is a discovery service that allows
researchers to quickly search a variety of library sources using a single
search box. OSU has played a pivotal role in the development of this in-novative
technology.
   The OSU Library is reaching students where they spend their time: on
social networks like Facebook and Twitter. The Library’s Twitter account
reaches nearly 900 people with each update and allows staff to easily re-spond
to student concerns. Our Facebook account has become a discussion
area for students, staff and faculty alike.
   Official Library Twitter accounts:
Library News: @okstatelibrary
Oklahoma Oral History Research Program: @OOHRP
   Official Library Facebook accounts:
Edmon Low Library
Oklahoma Oral History Research Program
Veterinary Medicine Library @ Oklahoma State University
by Marissa Chavez
The Oklahoma Oral History Re-search
Program joins historical ac-counts
with modern technology, mak-ing
content accessible through iTunes
and social media sites.
Hearing Reverend Ben Noble re-flect
on Martin Luther King Jr.’s
funeral isn’t what an iTunes listener
would expect, but OOHRP has trans-formed
the way history is being told
today.
“Everything we do here is in an
effort to make things more easily ac-cessible,”
said Mary Larson, professor
and head of OOHRP.
This library department allows ev-eryone
access to its research. Extend-ing
outreach online helps the public
conduct research without stepping
foot on campus. Also, while some oral
history departments are just start-ing
to video record their interviews,
OOHRP is ahead of this curve. Most
of its interviews are recorded on both
audio and video and are available on-line
through the Library’s website
and iTunesU.
iTunesU offers an innovative meth-od
to get educational content into
the hands of students, and OOHRP
is taking advantage. Then & Now is
a weekly radio series featuring the
voices of OOHRP, airing Wednes-days
at 9:17 a.m. and 4:44 p.m. on the
STATE’s Public Radio, KOSU. If lis-teners
miss an episode they can down-load
it from OSU’s iTunesU channel.
OOHRP has contributed about 25
percent of the total material for OSU
on iTunesU thus far.
OOHRP has recently joined the
social media world and is interacting
with students and faculty through the
use of Facebook and Twitter. With
more than 175 Facebook fans and
about 60 Twitter followers, OOHRP
is sharing more with new audiences
than ever before.
“Everybody has a story,” Larson
said, “and the oral history depart-ment
is trying more than ever before
to make sure those stories are heard.”
10 11
Successful Partnerships
Disciplines Unite
for Center Symposium
By Bonnie Ann Cain-Wood
The legend of Geronimo endures
more than a century after his death.
To honor this prominent American
Indian leader and to help separate
legend from life, the Center for Okla-homa
Studies (COS) hosted its first
symposium on February 16.
The COS was created to inspire in-terdisciplinary
work and encourage
an exchange of ideas. It brings to-gether
a diverse group of individuals
who contribute to the ever-expanding
pool of knowledge about our state.
The Center’s Symposium is an ideal
vehicle to accomplish this mission.
The inau-gural
Center
for Oklahoma
Studies Sympo-sium,
“Geroni-mo:
Warrior for
an American Dream,” featured four
guest speakers who presented differ-ent
perspectives on the life and times
of the Apache leader. Historians, film
scholars, authors and poets discussed
how the Apache leader’s depiction in
popular culture compared to his actu-al
life events. The symposium closed
with a screening of Geronimo: An
American Legend.
The OSU Center for Oklahoma
Studies is a partnership of English,
history and the
OSU Library’s
Oklahoma Oral
History Re-search
Program.
The spring 2010
symposium was cosponsored by the
Center for Oklahoma Studies, the
OSU Library, the OSU History Club
and Phi Alpha Theta.
The Library provides space to the Writing Center Outpost, an ex-tremely
successful collaboration with the English Department. Working
from a group study room, tutors give one-on-one instruction in writing
methods and formatting in study rooms at the Library, allowing students
a one-stop shop for their educational needs. The Library Outpost has dra-matically
increased the number of students utilizing this valuable service
because of its location--where the students are.
On-demand printing is one of the Library’s most appreciated student
services. This year, the Library teamed with students from industrial
engineering to gauge perceptions of Library printing and proposed im-provements.
Information gathered by the student investigators spurred
the upcoming installation of a dozen “quick print stations.”
To Kill a Mockingbird is a landmark of American literature and a
recent collaboration between the OSU and Stillwater libraries allowed
readers to rediscover the classic tome. One Book, One Community: Still-water
Reads To Kill a Mockingbird involved nearly a thousand people
in numerous book discussions, film screenings and scholarly panels.
The Peggy V. Helmerich Browsing Room was transformed into a
cabaret nightclub for the 2010 Noteworthy Evening, a collaboration be-tween
the Library and the OSU Music Department. The event, a fund-raiser
which benefits the Friends’ Music Collection Endowment support-ing
the study of music, featured music students presenting a variety of
vocal pieces.
The COS was created to
inspire interdisciplinary
work and encourage an
exchange of ideas.
12 13
By Marissa Chavez
Patient, helpful, irreplaceable and
dedicated are just a few words that
many use to describe Kim Seagraves.
These attributes and more granted her
the honor of receiving the 2009 Edna
Mae Phelps
Award.
“Kim has
earned the
gratitude, re-spect
and af-fection
of
nearly all of those with whom she
has worked, and is a most worthy re-cipient
of this award,” said Dr. Anne
Prestamo, Associate Dean for Collec-tion
and Technology Services.
Seagraves earned her B.A. in man-agement
information systems and a
Standing Ovation for Seagraves
master’s degree in telecommunica-tions
management from Oklahoma
State University. She began working
for the Library in 1988 as a Library
Assistant in Access Services, but cur-rently
serves as the Assistant Depart-ment
Head
for the Li-brary’s
Sys-tems
De-partment.
“In look-ing
back over
the 21 years of service to the OSU Li-brary,
she is definitely a person who
has, and still is, making a positive
difference for nearly everyone who
walks through the doors of the OSU
Library,” said Rod McAbee Director
of Library Systems.
Seagraves maintains the Library’s
online catalog system, Voyager, which
serves not only OSU, but also 12 other
libraries across Oklahoma. She has
spent countless hours on the system to
assure Library users have uninterrupt-ed
access to the Library’s databases.
Seagraves was recognized with
the Outstanding Employee Award in
1993 and the Mary Greenberg/Mar-guerite
Howland Personnel Develop-ment
Award in 1997.
The Phelps award has been pre-sented
annually since 1994 to recog-nize
individuals who have substan-tially
and unselfishly gone above
and beyond duty, to increase the ef-fectiveness
of the OSU Library. It is
the highest honor presented by the
Friends of the OSU Library.
She is definitely a person
who has, and still is, making
a positive difference for
nearly everyone who walks
through the doors.
Recognized for Success
   The Class of 1942 Willham Scholarship, established in 1992, assists out-standing
student employees of the OSU Library and encourages further
excellence. The 2010 winners are Lydia Meador (A), Tyler Merriman,
Monica Kim and Anna Davis. Merriman and Meador (A) were also named
student representatives on the 2010 Friends of the OSU Library Board of
Directors.
   Library student assistants, Lydia Meador (A), Erin Roberts and John Mis-kelly,
were named 2009-10 Niblack Research Scholars. Meador (A) was also
named a Goldwater Scholar. She is the 18th student from OSU to be se-lected
for this prestigious honor.
   Jamie Lassiter, a nutritional science senior; Tiffany Farney, an advertising
senior; Samantha Fugate, an entrepreneurial senior; and Sarah Cain, a ge-ography
senior, received the 2010 James B. and Verena J. Wise Outstanding
Student Assistant Award. The award encourages outstanding performance
and provides assistance to students supporting themselves through school.
It is the highest award presented exclusively to OSU Library student em-ployees.
(B)
   Sandi Schultz (C) received the Outstanding Library Staff Award for 2010.
Schultz, a long-time supervisor in Access Services, was nominated by
Jackie German and Richard Paustenbaugh. She received a $1,500 award.
Gala Lackey received Honorable Mention, a $300 award. Lackey was nom-inated
by Barbara Bradley.
   Government Document department head John Phillips (D) was the 2010
winner of the Library Faculty Award for Notable Achievement, a $1,500
award. Roy Degler, Digital Library Services librarian, received Honorable
Mention and a $300 award.
   Thanks to ongoing generous support of the Greenberg/Howland Endow-ment,
a record number of Personnel Development Awards were presented.
Scholarships were offered to Jon Hall of Access Services, Matthew Ben-bennick
of Government Documents, Shirley Tatum of Access Services,
Melissa Beezley Fitzgerald of Cataloging, Hannah Fortney of Cataloging,
and Valerie Trammell of the Dean’s Office. (E)
A
B
C
D
E
14 15
Success Stories
Science Takes Center Stage
at Cobb Series
by Marissa Chavez
Neil deGrasse Tyson was the shin-ing
star at the 2009 H. Louise and
H.E. “Ed” Cobb Speaker Series on
November 6. Tyson is a world famous
astrophysicist, author of nine books
and host of NOVA scienceNow, but
he is most-famously known as the
spokesperson on the demotion of the
planet Pluto.
Tyson’s charisma, humor and
friendliness wowed the crowd from
beginning to end. More than 230
people were in attendance including
a record-setting
number of stu-dents.
Tyson focused
on science literacy
in the United States. He spoke about
the cultural impact of being knowl-edgeable
about science. He compared
the U.S. with other countries, arguing
that we are falling behind in subjects
like science and math. He encouraged
the audience to have a curious mind
and talked about
how to inform
others about sci-ence.
Tyson, who
is lauded as one of the “50 Best
Brains in Science,” enlightened and
entertained. His quirky facts about
the universe and engaging style had
guests cheering throughout the talk.
Tyson’s charisma,
humor and friendliness
wowed the crowd.
The Peggy V. Helmerich Browsing Room comes alive with music dur-ing
the Noon Concert Series, free and informal performances by OSU
Music Department students. The concert series began in 2004 and has
become popular with students, staff and faculty alike.
Dallas County Criminal District Attorney Craig Watkins spoke about
his “smart-on-crime” approach to criminal justice as the featured guest
at OSU’s Constitution Day celebration hosted by the Library on Septem-ber
17, 2009. Constitution Day is a federal observance that honors the
signing of the United States Constitution.
2009 Oklahoma Poet Laureate Jim Barnes shared his poetry with
guests as the speaker at Oklahoma Ovation, which celebrates our admit-tance
as the 47th state. Many of Barnes’ books have been honored, most
notably The Sawdust War, which received the Oklahoma Book Award
in Poetry.
The relationship between the Plains Apache and plants was the sub-ject
of botanist Julia Jordan’s presentation at the March 26 botanical
lecture. Jordan conducted extensive fieldwork with elders of the Apache
Tribe of Oklahoma in order to explore the tribe’s traditional knowledge
of plants.
16 17
Building for Success
By Valerie Trammell
It is often said that form follows
function, but the two have been joined
in the newly renovated Circulation
and Information
center at the OSU
Library.
The project,
generously funded
by a private dona-tion
from Steve and Susan Raybourn
of Oklahoma City, joined the two ser-vice
areas into one large, accessible
central area. Black granite covers
warm wood counters in an elegant up-date
to this hub of Library service.
In addition to being more aestheti-cally
pleasing,
the new area will
function more ef-ficiently
as well.
With the addi-tion
of a third
counter designated solely for laptop
checkout, the new service center will
give students easy access to the re-sources
they use most often: comput-ers,
study rooms and help from librar-ians.
“With the new layout, you can see
both desks as soon as you walk in, and
you can see someone is always there
to help,” said Sheila Grant Johnson,
Dean of Libraries.
“Our focus has always been on giv-ing
the best possible service to the
public. These updates will help us ac-complish
that goal with style.”
   The popular Reading Room (A) has received a much needed update, cour-tesy
of a private gift from an anonymous donor. The room received up-grades
to its lighting and electrical systems, as well as an elegant refur-bishing
of its décor. New tables with study lamps and casual seating areas
complete the renovation.
   The John Rex Cunningham Architecture Library (B) has reopened in the
newly constructed west wing of the Donald W. Reynolds Architecture
Building. The new area features large glass windows and exposed metal
elements, allowing students to study in inspiring architectural surround-ings.
   The Oklahoma Oral History Research Program (C) has a new home, a re-cently
constructed office on the second floor of the Edmon Low Library.
The offices allow faculty and staff to work with interviewees in a comfort-able
and elegant setting. The new facility also provides a beautiful mir-ror
to the Special Collections and University Archives office, which sits
directly opposite it on the second floor.
   The Edmon Low Library now boasts an additional 50 public computer
workstations in the popular first floor computer cluster. The new machines
were added to handle additional demands due to the closing of the student
Our focus has always computer lab in the Student Union.
been on giving the
best possible service
to the public.
Service Center Opens for Business
C
B
A
18 19
Wise Adds Graduate
Fellowship
When T. Boone Pickens made his inspiring announcement to provide
a testamentary matching gift of $100 million for University scholar-ships,
Library supporters quickly stepped up to take advantage of this
unique opportunity.
Dr. James and Elizabeth Wise of Oklahoma City pledged $50,000 to
endow a scholarship for graduate students working at the OSU Libraries.
Their gift qualifies for the Pickens Legacy Scholarship Match, resulting
in a total endowment of $100,000.
Dr. Wise served as a Library student assistant during his undergradu-ate
career at OSU. For the last 20 years, his Wise Outstanding Student
Assistant Award has encouraged outstanding performance by Library
student workers while providing assistance to students supporting them-selves
through school.
Endowed scholarships, such as the one created by the Wises, leave a
lasting impact at Oklahoma State because spending is made from earned
interest only, leaving the fund’s principal intact.
The Pickens Legacy Scholarship Match was initiated on February 26
at the Branding Success campaign launch event. Pickens’ $100 million
pledge will match donations of at least $50,000 directed to scholarship
endowments. For more information on the Pickens Legacy Scholarship
Match, contact the OSU Foundation.
by Jacob Longan
Tom Carson and his family believe
in “paying it forward,” which is why
they chose to donate $100,000 to en-dow
the Tom Carson Library Schol-arship
through the Tom J. and Edna
Mae Carson Foundation.
This donation will be matched
by the Pickens Legacy Scholarship
Match, bringing the total impact to
$200,000 in endowed funds.
OSU President Burns Hargis ex-pressed
the university’s appreciation
for this boost to student support.
“We are extremely grateful to the
Carson family for their tremendous
generosity,” said OSU President Burns
Hargis. “This gift will provide life-changing
support for our students.”
Carson is a 1942 accounting gradu-ate,
president of Carson Loan and
Investment Company and chairman
emeritus of the Bank of Commerce
in Stilwell, Okla. His sons, Jim and
Drew, each have two OSU degrees.
“OSU means a lot to me as I was
the first person in my family to grad-uate
from college, and my years in
Stillwater were very formative,” Car-son
said. “I feel I received a good all-around
education.”
Carson said he gives because he
knows others made it possible for him
to attend then-Oklahoma A&M Col-lege.
Since then his family has focused
on “taking the baton and moving it
forward so that others may also im-prove
their lives. It is then up to them
to pay forward for those to follow.”
This scholarship endowment will
support student workers at the OSU
Library regardless of their area of
study. Carson said he chose to direct
the funds that way because of how
much time he spent in the Library
during his time in Stillwater.
“I am glad to share my success
by helping students attend OSU,” he
said. “And this is such a rare opportu-nity
to have the Pickens Match double
the scholarship.”
“This gift will provide life-changing support for our students.”
OSU President Burns Hargis
Carson Scholarship Doubled
Carson (pictured center above, and in both photos to the right) was an active
student during his time at OSU. The generosity of his family will ensure other
students can benefit from all OSU has to offer.
20 21
According to Our Students,
Feedback from the 2010 LibQUAL+ Survey
Measuring Success
“We have    an excellent library, one that I feel surpasses most in the entire
nation.” -Fourth-year Science/Math student
   “The Library is a great place to get away from friends and loud noises so I
can focus on studying. I really like that I can check out a laptop to use for
a few hours.” -Third-year Education student
   “I love all the databases available to me. I have used them often in researching
papers and even general knowledge stuff.” -Third-year Business student
   “With the quick turn-around time of ILL, I seem to always have access to a
resource whenever I have needed it.” -Fifth-year Arts/Humanities student
   “I think the Library is a great place that allows many resources for every
student. The environment is very welcoming and pleasant, and the staff
are a great help when needed.” -Third-year Education student
   “I LOVE the Library. BOSS is by far the best search system ever!” -Fourth-year
Arts/Humanities student
   “This was the first year I used the instant message. I was afraid it would be
slow, but it was very efficient.” -Third-year Journalism/Broadcasting student
   “The Library makes its services extremely accessible from off-campus loca-tions.
I especially appreciate the “Get Article” link between databases and
text-contact services that the Library offers. Employees are very helpful at
answering questions about locating resources.” -First-year Education student
   “I love the Library study rooms!” -First-year Agricultural Sciences/Natu-ral
Resources student
   “The Library is the only place I can truly get a lot of my work done. It
serves as a foundation for my education and provides a place for me to
really pursue knowledge.” -Second-year Agricultural Sciences/Natural Re-sources
student
   “The Library has tons of resources and the people are very friendly and
helpful. I always have a good experience at the Library (even when my
homework is tough!)” -Third-year Education student
by Marissa Chavez
On a daily basis, the Library works
diligently to provide exceptional ser-vices
to students. To this end, the
Library provides an annual survey
to measure student satisfaction and
make sure student voices are heard.
“Providing exceptional service is
always our goal,” said Karen Neu-rohr,
OSU assessment librarian. “This
survey is just one tool we use to help
improve Library services.”
LibQUAL+™ is web-based sur-vey
offered by the Association of Re-search
Libraries. The survey is used
to solicit, track, understand and act
upon users' opinions of service qual-ity.
The survey is also meant to help
the Library assess and improve its
services.
The survey was administered to more
than 7,600 undergraduate students; of
those about 26 percent completed the
survey. According to the 2010 survey
results, students reported the Library
met or exceeded their expectations in
the three areas examined: services, in-formation
resources and library as a
place. Students gave the highest satis-faction
ratings to the Library’s conve-nient
hours, group study spaces and
employee knowledge.
The feedback obtained will be used
to improve students’ experiences at
the Library. One frustration students
voiced included slow printing time.
Today, the Library has acted on that
and added 13 express print stations.
Anyone can quickly use the stations
to print campus-related material. In
the coming year, the Library will con-tinue
to seek students’ views through
LibQUAL+ and face-to-face meet-ings.
What we learn in these on-going
efforts helps to improve our services.
Students gave the highest satisfaction ratings to the Library’s convenient
hours, group study spaces and employee knowledge.
22 23
Success in Scholarship
Shonda Brisco, CML librarian, contributed to the book No Shelf Re-quired:
E-Books in the 21st Century. Shonda also presented “All Ears,
No Tears: How to Create an Online Reading Corner in your Library or
Classroom” at Encyclo-Media in Oklahoma City as well as a session on
the implications and use of web 2.0 tools in school libraries at the Ameri-can
Association of School Librarians conference in North Carolina.
Michele Seikel, cataloging librarian, published “No More Romanizing:
the Attempt to Be Less Anglocentric in RDA” in Cataloging & Classifica-tion
Quarterly.
Anne Prestamo, associate dean, was a recent invitational speaker at
the Hawaii Library Association Annual Conference. She presented three
sessions: “Is Google Winning,” “Collection Development Roundtable,”
and “Where Do We Go From Here: The Next Decade for Libraries, Panel
Discussion.”
Mary Larson, head of the Oklahoma Oral History Research Program,
presented “I’ve Noticed That You’re a Little Competitive…: Oral Histo-ry
and Women’s Athletics” to the Oral History Association. At the ODL
Oral History Symposium, she participated in four presentations: “Un-locking
the Past: Techniques for Conducting Meaningful Interviews,”
“The Marriage of Oral History and the Web: Opportunities and Issues,”
“Edible History: Using Oral Interviews to Document and Preserve Cul-tural
Identity,” and “Statewide Oral History Initiatives/Projects.”
David Oberhelman Celebrated
at Annual OSU Authors Event
“It truly is an honor to
be recognized for the
hard work that goes
into creating these
publications.”
By Valerie Trammell
David Oberhelman discovered fan-tasy
fiction at 14, when he first read
J.R.R. Tolkien’s Lord of the Rings tril-ogy.
He was immediately hooked, ulti-mately
earning a Ph.D. in English from
the University of California-Irvine, as
well as a master’s in Library and In-formation
Science from the University
of Pittsburg. Oberhelman, a humani-ties
and social sciences librarian at the
OSU Library, continued his love of
fantasy fiction by
joining the My-thopoeic
Society,
a group dedicated
to fantasy works
and scholarship.
It was through
his work with this
society that Oberhelman met Amy
Sturgis, a colleague who explored the
connection between Native American
culture and fantasy. The relationship
between these two areas fascinated
Oberhelman; he and Sturgis spent the
next three years editing and publish-ing
The Intersection of Fantasy and
Native America: From H.P. Lovecraft
to Leslie Marmon Silko.
Oberhelman’s work was honored
at the OSU Library’s 2010 Celebrat-ing
Books by OSU Authors event, an
annual reception which honors fac-ulty,
staff and students who have au-thored,
co-authored or edited a book
or published a creative work.
The 2010 reception honored 25 au-thors
from a vari-ety
of disciplines,
including art,
psychology, music
and animal sci-ence.
The includ-ed
works ranged
from textbooks to
audio CDs.
“I appreciate the Library’s dedica-tion
in honoring scholarship,” Ober-helman
said. “It truly is an honor to
be recognized for the hard work that
goes into creating these publications.”
24 25
Goodbye Photocopies! Green is the New Orange
   Instructional guides have helped Library patrons use services more effec-tively
for years. Now, a recent change in the distribution of those guides is
contributing to the Library’s overall efforts to reduce paper consumption
as well. The Library’s guides are now print-on-demand, ensuring that
only the needed copies are printed.
   The Library is proud to partner with the university on the OSU Energy
Conservation Program. Since 2007, the university has saved nearly $12
million as part of the initiative, which focuses on a people-oriented en-ergy
management system.
   In efforts to reduce paper waste at the Library, we have expanded our
paper recycling campaign. Recycling bins now accept colored paper in ad-dition
to the white paper which was previously recyclable. Can and bottle
recycling stations are also available on the Library Plaza.
   The Library has long been a popular spot for printing class materials on
campus. Students and staff alike sought a more eco-friendly printing
method. In response to these concerns, the Library offers duplex print-ing.
By printing on both sides of the page, we ensure that our printing
services are working at maximum efficiency.
By Bonnie Ann Cain-Wood
Thanks to innovative services at
the Library, students and researchers
are saying goodbye to long hours in
front of the photocopy machine.
Full-text downloads, document
delivery, online reserves and scanning
stations, are all reducing the demand
for photocopying in the Library.
Not only do these tools provide
quick flexible access to materials, but
they also reduce paper waste.
Full-text downloads are nothing
new to the Library, but each year our
online offerings expand. Students can
access hundreds of journals, many
with coverage back to issue one. Now,
through Document Delivery, library
users can request the same convenient
electronic format for articles and book
chapters in our print-only collection.
Just file a request online, and staff
will pull and digitize print materials
on-demand. Files are delivered elec-tronically
straight to your inbox.
Test files, question sets and other
materials placed on reserve are also
available online. Students no longer
need to wait in line to make copies of
a reserve folder. Many reserve files can
be downloaded directly from the Li-brary’s
website anytime, anywhere.
Students are driving green efforts
in the Library as well. At the request
of students, the Library has imple-mented
duplex printing on all public
printers and added scanning stations
in the public computer area.
With more and more material
available electronically, we find stu-dents
want all their files saved this
way. When the occasional photocopy
is needed, many students would rath-er
scan the page and save to a portable
drive. It’s cheaper and eco-friendly.
Proud to be Paperless
Interlibrary Loan student assistant Jessica St. Germaine scans a book chapter to fulfill a Document Delivery request. Docu-ment
Delivery is one of a number of services designed to reduce paper waste at the Library.
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& Robert Hynes
Larry Gee
Contributors
A
B
C
Bonnie Ann Cain-Wood (A) maintains closes ties to her alma mater, Okla-homa
State University, where she earned a B.S. in environmental science and
a M.S. in mass communications. Bonnie stumbled upon a career in public rela-tions
after a life-changing afternoon washing dirt. She became accredited in
public relations in 2007, and now enjoys mentoring PR students and working
with the Oklahoma City Chapter of the Public Relations Society of America
to help advance the profession and the professional.
Valerie Trammell (B) came to OSU as a student, but loved it so much that
she made Stillwater her permanent home. A alumna of the School of Journal-ism
and Broadcasting, Valerie is pursuing a master’s degree in Mass Communi-cation
while working in the OSU Library’s communications department. She
lives in a cozy home with her dashing husband and two rambunctious dogs.
Marissa Chavez (C) hails from Dallas where the hustle and bustle of every-day
life is conventional. Wanting a change of pace, she chose OSU and Stillwa-ter
to call her home away from home. She is a strategic communications senior
graduating in May 2011. Marissa has worked as a communications intern in
the Library for more than a year. In her spare time she enjoys running and
reading.
Alan & Pam Ortloff
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Suzanne McAlister
Margaret Park
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Tom Parr
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Elizabeth Pearson
David Peeler
Heather Pennington
& Bob O’Neill
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Richard Powell
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& Bruce Evatt
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& Khalid Mian
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Inga & Nick Sprowls
Robert & Kelly Spurrier
Susan & Louis Stackler
John Stacy
Linda & Gary Staiger
John & Sandra Stanberry
William Stanley
Charlotte & Walter Stark
Frank & Joyce Steindl
Carl & ReJeania Steiner
Hazel & Vernon Stevens
Susie Stevens
Tom Stevens
Thomas & Joyce Stewart
Ray & Ulele Stinchcomb
Darrell & Coleta Stinson
David & Janice Stokes
Michael & Mary Stovall
Rhonda & Ralph Stowers
Donald Strain
Marlene Strathe &
John Lowthian
Craig & Ralonda Strawmyer
Carol & Dean Stringer
Karen & Jerry Suderman
Barbara & J. Kent Sullivan
Jerry & Nelda Sullivan
Thomas & Maggie Sullivan
James & Patricia Summers
Sharon Sutton
Lynda Lee & Richard
Swaggart
Mary & Charlie Swanson
Jeff & Kimberly Taber
Sally & Glenn Taggart
Jill Talbot
Teresa Taylors
Margaret & Derk Tenzythoff
Richard & Teresa Terrell
James & Christy Thomas
William & Johnnie Thomas
Ronald Thomas
Janice & George Thompson
Helen Thompson
Robert & Gladys Thompson
Mary & Trent Thompson
Gary & Cheryl Thornton
Dennis & Bette Tindel
Alan & Frances Todd
Jorge Tolaba
Rawdon Tomlinson
Mark & Kim Torbett
Hilda Townsend
Herkley & Charlotte Trussell
Amy Tsai
Terry Turman
Alvin & Carmelita Turner
Cheryl Underwood
Brian & Martha Upp
Fred & Nancy Utter
Jean Van Delinder &
Brad Rickelman
Charles & Audrie Van Frank
John & Margie VanNorman
Krishna Vedula
John Veenstra &
Anne Weinert
Esmeralda Vega
Kay Vincent
Donald & Janet Vincent
Edna Von Drehle
Linda & Larry Vorba
Leslie Wade
Shirley Waggoner
Christopher & Debbie
Waggoner
Mary & Robert Waldrep
Bob & Roberta Walker
Andrea & James Walker
SSG Allan & Lilia Wall
Ray & Virginia Wall
Arthur & Carol Wallace
George & Hilda Waller
Laurence & Mary Walton
Margaret & John Walton
M. Joyce & Wayne Walton
Jack & Joan Warriner
Richard Warwick
Fred Waters
Samuel Wathen &
Barbara Peterson
Wesley & Lou Watkins
James Watson
Bradley Watts
Randy & Amy Weaver
Rosalie & MartinWeber
Juhree & Don Wendl
Barry & Barbara West
Nancy & J. Tim West
JoAnn Westphalen
Marta & Dennis White
Richard & Bettyjune White
Lucile Wilcoxen
Earl Will
Paul & Mazie Will
Kathryn & John Williams
Judy Williams
Edwin & Kohann Williams
Jerry Williams
Marcia & Charles Williams
Mary Williams
Alberta & John Williams
Jody & Donnie Williams
Dona & Roger Williams
Paul Willis
Michael & Carol Wilson
Randy & Ann Wilson
Douglas Wilson
Gerald & Debbie Wilson
Marcia Wilson
Lillian Wilson
Cathy Wilton
Kathleen & David Winslow
Sandy & Rodney Wisley
John & M. J. Witt
Patricia & Robert Wonderly
P. Chris Wood
Melvin & Lenora Woodard
Roy & Sandra Woods
Tommy Woods
Edward & Norma Woods
Eric & Christine Woodworth
Mary & Brent Wooten
Christiane & Tommy Worth
David Wright
Luellyn Wright
Allen & Susan Wright
Tom & Ellen Yates
Praveen Yerramsetti
Bill & Geleeta York
Betty Young
Sharon Young
Steven & Sharon Yoxsimer
Lynn Zapffe
David ZumMallen
Macs Investments LLC
Occidental Petroleum
Charitable Foundation*
Dominion Foundation*
Eli Lilly & Co Foundation*
ONEOK Foundation*
Covidien*
Dell Direct Giving Campaign*
GE Foundation*
John K Reid PHD PC
Allergy & Asthma Clinic
of Green Country
Ernst & Young Foundation*
Off Land Production Co Inc
State Farm Company
Foundation*
UGI Utilities Inc*
Xerox Foundation*
Chevron Phillips Chemical
Company LP*
Boeing*
William I Heaton
1995 Rev Trust
Fulton Financial Corporation*
Every effort was made to
ensure the accuracy of
this list. We acknowledge
errors may have occurred.
Report any errors to
Debbie Clemons at debbie.
clemons@okstate.edu.