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Quarterly report : progress on consolidation, 10/31/2012, year 2, qtr 1

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Okla State Agency	Management and Enterprise Services, Oklahoma Office of
Okla Agency Code	'090'
Title	Quarterly report : progress on consolidation, 10/31/2012, year 2, qtr 1
Alternative title	HB 1304 quarterly progress report on consolidation
Authors	Oklahoma. Chief Information Officer. Pettit, Alex Z.
Publisher	Oklahoma Office of Management and Enterprise Services
Publication Date	2012-12-10
Publication type	Report to Governor or Legislature
Purpose	It is the responsibility of leadership to provide a high level strategic vision of what to do as well as the tactical guidance on how it should be done. Our governing objectives can be summarized as follows: 1) Reduce the size of government through improved utilization of information technology resources; 2) Improve transparency of spending on information technology (IT) services; and 3) Increase the accountability of IT activities and services.; With a clear mission, performance can be assessed objectively and by using data-driven metrics. It is my pleasure to present the fourth quarterly report, outlining our shared applications services strategy current state, the three-year roadmap, our future state, schedule, budget and report card of in-flight projects.; Our number of helpdesk calls has doubled to over 14,000 per month in the last 10 months with 94% of these cases responded to and resolved within our target performance metrics. This report also outlines the approaches taken towards cyber security for the state.; Thank you for your interest and support as we enter the second year of transformation of the IT services for the State of Oklahoma.
For all issues click	F750.3 P964c
Digital Format	PDF, Adobe Reader required
ODL electronic copy	Downloaded from agency website: http://www.ok.gov/cio/documents/HB1304QuarterlyProgressReport102012.pdf
Rights and Permissions	This Oklahoma state government publication is provided for educational purposes under U.S. copyright law. Other usage requires permission of copyright holders.
Language	English
Date created	2013-01-25
Date modified	2013-01-25

Title	HB1304QuarterlyProgressReport102012 1
Full text	October 31, 2012 \| The State of Oklahoma Quarterly Report Year 2: Quarter 1 Progress on Consolidation Developed by: Alex Z. Pettit Chief Information Officer and Secretary of Information Technology And Telecommunications
Date created	2013-01-25
Date modified	2013-01-25

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Quarterly report : progress on consolidation, 10/31/2012, year 2, qtr 1

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