02072014Newsletter_winter_Final 1 |
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1 SoonerCare Provider Update Winter 2014 Provider Portal Enhancements As of Jan. 24, 2014, providers were able to access the new, enhanced Provider Portal. This is the first major change to the portal since 2003. A major undertaking such as this is not without challenges, and the Oklahoma Health Care Authority (OHCA) would like to thank providers for their patience as we work through these issues. Functionality of the site is improving every day, and HP Enterprise Services has brought in experts from across the country to fix any remaining problems. As of Jan. 31 providers reported that website performance was good and there was increased satisfaction with the enhanced functionality. Enhancements include the ability to request electronic referrals for specialty care. • Providers are able to view their remits, reducing the amount of paper remits possibly mailed out. • Providers are able to attach their documents to claims and medical prior authorizations rather than having to fax. • Providers are able to search for specialty providers in the provider database, to ensure better access to care. • Providers are able to submit online prior authorization requests, rather than submission of paper. • Providers are able to search for medical claims history per procedure code, so providers will not bill for non-reimbursable services. • Providers are able to add a third party insurance carrier to the members file (after approval from OHCA). • Providers are able to copy selected fields and information for copied claims and prior authorizations. • Offers additional security measures for providers, clerks and trading partners. • Provides ability to make electronic referrals.* Continued on Page 2 >>
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Title | 02072014Newsletter_winter_Final 1 |
Full text | 1 SoonerCare Provider Update Winter 2014 Provider Portal Enhancements As of Jan. 24, 2014, providers were able to access the new, enhanced Provider Portal. This is the first major change to the portal since 2003. A major undertaking such as this is not without challenges, and the Oklahoma Health Care Authority (OHCA) would like to thank providers for their patience as we work through these issues. Functionality of the site is improving every day, and HP Enterprise Services has brought in experts from across the country to fix any remaining problems. As of Jan. 31 providers reported that website performance was good and there was increased satisfaction with the enhanced functionality. Enhancements include the ability to request electronic referrals for specialty care. • Providers are able to view their remits, reducing the amount of paper remits possibly mailed out. • Providers are able to attach their documents to claims and medical prior authorizations rather than having to fax. • Providers are able to search for specialty providers in the provider database, to ensure better access to care. • Providers are able to submit online prior authorization requests, rather than submission of paper. • Providers are able to search for medical claims history per procedure code, so providers will not bill for non-reimbursable services. • Providers are able to add a third party insurance carrier to the members file (after approval from OHCA). • Providers are able to copy selected fields and information for copied claims and prior authorizations. • Offers additional security measures for providers, clerks and trading partners. • Provides ability to make electronic referrals.* Continued on Page 2 >> |
Date created | 2014-04-03 |
Date modified | 2014-04-03 |