ATTENTION DEBIT CARD CUSTOMERS
FREE Services with Your New Card
Cash withdrawal at inside bank teller windows displaying the MasterCard logo
Cash back with purchases
You are allowed one (1) free ATM cash withdrawal each calendar month at any Bank of Oklahoma™ ATM. This free ATM transaction expires at the end of the following month if not used.
Five (5) free calls to the MasterCard Customer Service Center toll free (888) 401-9843
There is never a charge to use www.eppicard.com to access account and transaction information.Please activate your card immediately – Funds will be returned to OKDHS within 90 daysif you fail to activate your card.
OKDHS Pub. No. 11-53Issued 11/2011 This
publication is authorized by the Oklahoma Commission for Human Services in accordance with state and federal regulations and printed by the Oklahoma Department of Human Services at a cost of $126.50.00 for 5,050 copies. Copies have been deposited with the Publications Clearinghouse of the Oklahoma Department of Libraries. OKDHS offices may request copies on ADM-9 (23AM009E) electronic supply orders. Members of the public may obtain copies by calling 1-877-283-4113 (toll free), by faxing an order to (405) 962-1741, or by downloading a copy at www.okdhs.org/pubs.ATTENTION DEBIT CARD CUSTOMERS
Customer Service Fees
After free monthly cash withdrawals, one free with each deposit, at Bank of Oklahoma™ ATMs
$1.50 each time
ATM cash withdrawal at banks other than Bank of Oklahoma™
$2.00 each time
ATM balance inquiry at any bank, at any time
$0.50 each time
ATM denial for insufficient funds •Two free each month
$0.50 each time, after free transactions are used
Card replacement •One free replacement each 12 month period
$4.00 for additional replacements
Expedited card delivery
$14.00 each time
$1.50 each time plus a currency conversion fee of 1% per transaction amount
Monthly account access via MasterCard Service Center toll free (888) 401-9843
$0.50 each time, after five free calls each month
Questions about your MasterCard debit card account should be directed tothe MasterCard Service Center toll free (888)401-9843.
No fee is charged for reporting a lost or stolen card or to dispute a transaction posted to your account.
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