Need to pay your child support in cash now? US PAYMENT KIOSKS – CHILD SUPPORT PAYMENTS
Child support payments (cash only) can be made by the noncustodial parent at a US Payment Kiosk near you.
For a PAYSITE near you, visit:
To make your payment, have the following information available:
Noncustodial parent’s last name
Last four digits of social security
number or date of birth
(enter MM/DD only)
Family Group Number (FGN) – If you do not know the FGN, call the CARE Call Center at 1-800-522-2922 or OKC Metro at 405-522-2273.
A telephone number with area code.
To begin payment transaction: Select “Government/Agency” from the Bill Category. For “Biller to be paid” select “Oklahoma Child Support Services.”
A $2 transaction fee will be charged by US Payments at the kiosk. This fee will be collected from the total cash inserted at the paysite. For example, if you insert $100, US Payments will send $98 to Oklahoma Child Support Services and keep $2 as a fee. You will receive a receipt showing a $100 transaction total, but the bill payment amount will only show $98.
2 The kiosk accepts only paper money and will not make change.
Once payment has been made, it should post on the case within two business days. Business day cut-off is 1 pm CST. Please keep your receipt. If you need to contact the CARE Call Center about your payment, please have your receipt available. (See example of receipt from US Payments kiosk below.) If you have any questions about the transaction, a US Payments contact number is also printed on the receipt.
Oklahoma Child Support Services Oklahoma City, OK Cash Tendered
Child Support Bill Account Number:
PaySite Bill Payment
PaySite Processing Fee:
Receipt Ref #
THANK YOU FOR USING PAYSITEIF YOU HAVE ANY QUESTIONS ABOUT YOURPAYMENT PLEASE CALL 1-877-876-7076
3 PAYSITE USER INSTRUCTIONS
1st Screen - Initial Screen, “Attract Mode”
2nd Screen - User Agreement
3rd Screen - Bill Category
4th Screen – Biller Selection
5th Screen - Disclosure Screen
6th Screen - Account Number Entry
7th Screen - Customer Name Entry
8th Screen - Customer Phone and SSN
9th Screen - Payment Type Screen
10th Screen - Cash Information Screen
11th Screen - Initial Cash Entry Screen. (Note: the user may still switch languages or cancel the transaction at this point.)
12th Screen – Same Screen (Note: once a bill has been inserted, canceling the transaction is no longer possible.
13th Screen – Final Payment Details
14th Screen – Receipt Screen
OKDHS Pub. No. 11-32 Revised 11/2011
This publication is authorized by the Oklahoma Commission for Human Services in accordance with state and federal regulations and printed by the Oklahoma Department of Human Services at a cost of $315.00 for 3,050 copies. Copies have been deposited with the Publications Clearinghouse of the Oklahoma Department of Libraries. OKDHS offices may request copies on ADM-9 (23AM009E) electronic supply orders. Members of the public may obtain copies by calling 1-877-283-4113 (toll free), by faxing an order to (405) 962-1741, or by downloading a copy at www.okdhs.org/pubs.
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